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| What is Alldaytalk |
| Alldaytalk is using VOIP ( Voice Over IP ) technology through high speed internet to offer customers make a local or long distance call with cost-effective calling solutions. Moreover,
Alldaytalk includes lot of
FREE advanced and basic calling features which most people have to pay extra to receive with their current local phone provider. |
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| Does Alldaytalk work with my Shaw Cable or Telus ADSL internet service ? |
| Alldaytalk works with most high speed internet
service, for example, Telus ADSL or Shaw Cable or even some
satellite internet services. If you have cable then Alldaytalk can
replace your Telus phone service. Since ADSL customers need a phone
line for ADSL service itself, Alldaytalk can be your best solution
as a second phone line. |
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| I have a Shaw/DSL Lite service or dial up service. Can I still use ALLDATTALK? |
| We do not recommend our customers use Alldaytalk
with these internet services, as they can not offer enough bandwidth
to support good sound quality and stability. A high speed package
will provide better quality of voice service. |
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| What is the difference between my current phone line service with
Alldaytalk
Service, how about the voice quality compare between them? |
| Alldaytalk easily transforms your High Speed Internet service into a phone line. It
works seamlessly in the same way as your phone service does with
your local phone company. It also provides advanced call features
and can be used with a standard phone set. Most important, you pay
less for this service. The sound quality is almost indistinguishable
between Alldaytalk and a traditional phone line as the leading edge
VOIP technology has matured. |
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| Can I transfer or port my existing phone number to
Alldaytalk? |
| Currently you can transfer most phone numbers
within the Greater Vancouver Area to Alldaytalk from within Great Vancouver. We support transfer from Vancouver,
Richmond, Burnaby, and the Downtown area, but we do not support
North/Western Vancouver, Surrey , Coquitlam or Langley area at this
point of time. You can check to see if your existing phone number is
portable or not. Please see Keeping
My Existing Phone Number for a detailed FAQ about the transfer
procedures will be involved |
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| I do not want to keep my existing phone number, but can I choose any phone number I want when I sign up with
Alldaytalk? |
| When you sign up online with Alldaytalk, there
is one step in which you can choose your phone numbers from a list
of numbers made available by Alldaytalk. Currently, customers can
not pick any phone number they want to use with the service. |
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| I like to get multiple phone lines and
go phone numbers hunting, is it possible? |
| It Is possible to use two phone lines at most with
Alldaytalk
phone adapter, if you subscribe two phone lines service, you can even
go phone number hunting, so two different member can answer the call in the same time. |
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| Can I use my computers and the service for internet access in the same time or do I need to turn on my computer to use
Alldaytalk? |
| Alldaytalk works independently of your computer, so you can make and receive calls while surfing the web or even your computers
are turned off. |
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| Can I keep the service and phone number if I move within Canada? |
| Yes, as long as you are Alldaytalk customers, you can keep the service and phone number, no matter
where you move to within Canada. |
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| Can I use the service when I travel in other countries? |
| Basically, currently Alldaytalk service is fully
test within major cities in Canada, it is
technically possible to use this service in other countries,
but we can not guarantee if it will work out of Canada. |
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| Can I use fax or dial up with the service? |
| Yes, you can. There is no additional charge for
using them with Alldaytalk although some
functionality or operations from the Alldaytalk service may
be limited. |
|
I have Security Alarm System
, which hook up to a monitor company and installed at my
home, can I still use your service? |
Unfortunately, Alldaytalk service
currently is not compatible to security alarm system which connect
to a monitor company, therefore you may need to cancel the monitor
service before you use our service, since you may need a traditional
phone line to notify your monitor company in case of a house break-in.
VoIP is a High Speed Internet service. Alarm systems require primary
land line to be able to report emergencies. High Speed Internet
service will not work in the case of a power outage and would
therefore not be a reliable replacement for a primary phone line for
the purpose of a home alarm system
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| Your current plans are all for residential usage, but do you have plans which are suitable for commercial usage? |
| Currently, our plans are
dedicated to residential users and usage only ( please see our terms
and contract ), and we will make new plans for commercial usage
users soon at competitive commercial rates. |
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| I currently have local telephone
service. Can I plug your phone adaptor into a wall jack in my house and use it at the same way or same time as
my local telephone service ( in house wiring) ? What happen if I do not have local telephone service? |
| If you still have local telephone service, to do so may damage the
phone adaptor and you are doing it on your own risk, but if you do not have local telephone service, then it may work, please
consult it with our technical support team, but we did not guarantee its success. Another better way to solve the problem
is you can purchase extendable cordless phones with multiple
handsets, so you can use them in any place you need. |
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| I live in apartment and can I use your service with intercom system, so I can open door for my visitors? |
| Yes, please connect a RJ-11phone line between your intercom wall
jack and the PSTN port of our phone adaptor, thus, you can use telephone handset on the phone adaptor to open the door for
your visitors.. |
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